Service Request | Georgetown Fireplace and Patio

NOTICE:

Due to heavy service demand during winter months, we will be unable to provide service for all requests. We will prioritize service requests as follows:
1. Products purchased from Georgetown Fireplace & Patio
2. Products of brands sold at Georgetown Fireplace & Patio
3. Located in our local service area and installed by a reputable company

View Video on Lighting a Pilot Here

CONTACT INFORMATION

Name:

First

Last

Address:

Address Line 1

Address Line 2

City

State

Zip Code

City:

Location of Service

Phone:

Alternate Phone (recommended):

NOTE: We will NOT travel to your home without first contacting you the day service work is scheduled.

Email:

Used only to communicate with you about your request for service.

Best Time to Contact:

PRODUCT INFORMATION

Was the product purchased at Georgetown Fireplace & Patio?:

Yes
No
Unknown

Name product was purchased under:

Purchaser was:

Owner
Builder
Remodeler
Other

Product Information

Please provide manufacturer name, model number, and serial number if you can locate it. (Brand and model are generally REQUIRED to complete service work.)

issue? the Alternate

Year installed:

How old is the product?

SERVICE INFORMATION

Description of Issue

Please describe the issue you're experiencing.

How long have you noticed the issue?

What has been attempted to solve this issue?